Offline and Pending Queue

OneBlink LcS apps and forms can be accessed while offline. When a form is submitted while offline it is stored in the pending queue, it will then be automatically submitted once an internet connection is available. 

When trying to upload attachments (files, camera, checklist media, or signatures), the app user will be shown an offline message. 

Pending Queue

The pending queue can be accessed from the app menu. It will store any submissions that are completed while offline or while on a poor internet connection. The pending queue displays the list of pending forms, the date and time they were submitted, and any attachments that need to be uploaded.

Use the edit button to make changes to your pending submission. If you are editing a pending submission and come back online, the form will not be submitted until you click the submit button again. You can also use the delete button to remove submissions from your pending queue. 

If you're concerned about users having limited connectivity/poor connectivity, submissions can be sent to the Pending queue quickly, making it so that Pending Queue Submissions are submitted via the Pending Queue. This can be configured in the App screen.

Slow Internet Connections

When completing a form on a slow internet connection, you can also add the submission to the pending queue to complete uploading in the background, allowing you to continue to use the app.

Once a submission has been completely uploaded and submitted from the pending queue the app user will get a notification. 

Note: Some of the advanced tools will not function while the user is offline, for example, personalisation, dynamic lookups and server-side validation. 

Get Help

If you have any questions or would like assistance with offline submission or the pending queue, please contact us via this support portal or email support@oneblink.io. We are happy to assist in any way we can.