Lists allow you to populate autocomplete, select, radio, or checkbox form elements with a re-useable list of options.
Lists function the same as option sets however do not require an API to be created and instead can be created in the platform.
Enter My Own
Lists can be created directly in the form for any radio button, checkbox, select, autocomplete or checklist elements. This requires you to add a label a value and optionally a colour when the options are displayed as buttons (checkbox, radio button only).
When option sets are added in this way they can be duplicated to other elements.
Instead of entering your own list of options, you can also pull options from your Freshdesk integration.
For more information on that check out the Freshdesk Integration article.
To create a predefined list of options open the Advanced Tools > Lists menu.
The lists created in the List menu function similar to entering your own options list on the form. You can either manually add your own options or you can upload a CSV. The benefit of adding a list to the Lists menu is that these can now be added to any form, and if the lists need to be changed, that change only needs to be made once, and the forms will automatically updated to use the new option set.
To copy a list to another environment, you can use the "copy to environment" button. This will display a checklist of all other environments. Simply select the environments you want to copy the list to and click copy.
List CSV example
You can find the CSV attached to this article.
If you want to pull your list of options from an external source of truth please check out the option sets article.
If you have any questions or would like assistance with setting up your lists, please contact us via this support portal or email email@example.com. We are happy to assist in any way we can.